Reviews for THE OLD DOWNS RESIDENTIAL DEMENTIA CARE HOME, HARTLEY
5/5 from Lumzy
3 years ago
3 years ago
Staff at The Old Downs are a very dedicated team, having people's wellbeing at heart.
1/5 from Mat
3 years ago
3 years ago
Do not allow your loved one to become a resident of The Old Downs care home. They take the goldilocks approach to dementia and will evict your loved one without any warning or consultation as they did to our Father. Our Father was admitted to hospital with a UTI (water infection) in mid-March and when it came time to discharge him back to the home, they refused to accept him back stating "his dementia has worsened". Coming from so called dementia specialists this made and still does not make any sense to us.
They did not even have the decency to contact us to inform us of their decision. Instead they left it to the hospital to tell us and refused to elaborate on their decision when we contacted them for answers. Now our Father is unintentially bed blocking in the hospital as another home has to be found for him. UTTERLY DISCRACEFUL!!
5/5 from Sarah
3 years ago
3 years ago
My father lives at The Old Downs, it is an excellent care home with truly lovely staff.
4/5 from Alli
9 years ago
9 years ago